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FAQ

Q: What kind of metal do you use for your earrings? 

A: Our French wires are made from copper and Sterling Silver plated metals and do NOT include nickel, which is where most ear sensitivities come from. Our stud posts are made from hypoallergenic stainless steel, which also plays nicely with sensitive ears.


Q: Do you accept custom orders? 

A: We love our customer’s ideas, but cannot offer custom orders all the time. If and when a custom order period is opened, you will hear about it from us first! Our custom order requests are currently closed. 


Q: What is the turn-around when I place an order? 

A: We work as quickly as we can to get your orders to you in a timely fashion. Depending on order volume, typically we aim to get orders in the mail 1-2 business days after they are purchased. Shipping times can vary.


Q: How do you ship? 

A: We ship most packages First Class Package, which normally means it will arrive in 3-5 business days. Due to COVID-19 and the current pressures on the U.S. Postal Service, some may experience delay in normal shipping timelines.